Frequently asked
questions

These are the most commonly asked questions about boosting. Everything you need to know before starting your boost.

No. Your login details are used only by the assigned booster during the order and are never shared, saved, or reused. Once the boost is completed, access ends immediately.
We take multiple precautions to keep your account as safe as possible. Our boosters use region-matching methods, human-like gameplay patterns, and careful order handling. While no service can promise zero risk due to game publishers' own policies, we work to minimize exposure as much as possible.
All games are played by experienced high-ranked human players. We do not use bots. Our boosters understand the meta, communicate properly, and play in a natural way to keep the process efficient and reliable.
In the rare event that your MMR drops during the order, our team will recover the lost points and continue the boost toward the agreed target. Your final requested result remains the priority.
For piloted orders, it is best not to log in while the boost is active, as this may interrupt the process. For self-play duo orders, you will play together with the booster at scheduled times, so your participation is required.
Completion time depends on your current MMR, target MMR, queue conditions, and order size. Most standard orders are completed within a few days, while larger boosts can take longer. You will receive an estimated timeframe after your order is reviewed.
Pricing is based on your current MMR, desired MMR, selected completion method, and any extra options chosen with the order. The final amount updates according to the total work required to complete the boost.
No hidden charges are added after checkout for the same order details. If you later decide to change the target, add options, or expand the order, the price may be adjusted accordingly.
We support the payment methods shown during checkout. Available options may vary depending on your region and payment provider, but all supported methods will be displayed clearly before you complete the purchase.
Yes. You can contact support during the process to receive updates about your order status, estimated progress, and any scheduling details related to your boost.
Yes. If the selected service supports self-play duo, you can choose that option during the order process. Duo is ideal for players who want to stay involved while still receiving help from a booster.
Most orders are reviewed and assigned shortly after payment is confirmed. Start time can vary depending on booster availability, order type, and your selected service options.
We collect your email, username, and (at checkout) your Discord ID and country. For Piloted orders, we temporarily use the game account access you choose to provide for that order only.
We never sell your data. It's only shared with the processors required to run the Service — such as Stripe for payments and our email provider for order notifications — and never with advertisers.
No. Payments are processed directly by Stripe. We never see or store your full card number on our servers.
Access is only visible to your assigned booster and only for the duration of that order. It is never reused, saved, or shared. We recommend changing your password once the order is marked Delivered.
Yes. Contact support@primerankboosting.com to request deletion of your account and data, subject to records we're required to retain for legal or fraud-prevention purposes.
Yes. Any order that hasn't yet been marked Delivered can be cancelled directly from your account by selecting a cancellation reason. Cancelled orders are refunded at 50% of the order amount.
The same 50% refund applies regardless of how much progress has been made — cancelling an in-progress order still returns half of what you paid.
Before approving completion, you'll be shown proof of the finished order. If something's not right, you can reject it with an explanation and it goes back to In Progress for your booster to fix — this isn't a cancellation, so the 50% refund rule doesn't apply here.
Once approved, your 50% refund is issued back to your original payment method. How long it takes to appear in your account after that depends on your bank or card issuer, typically a few business days.
Please contact us first — we can usually resolve refund issues faster than a bank dispute. Chargebacks filed without contacting us first may result in your account being suspended.

While boosting always carries inherent risk under Valve’s policies, our systems are designed to minimize exposure as much as possible. By placing an order, you confirm that you understand and accept these risks.